Return & Refund Policy

At A5muse, your satisfaction means a lot to us.

If you are not completely satisfied with your purchase, we are happy to help within our return policy.

7-Day Return Policy

We accept returns within 7 days of the delivery date.

To be eligible for a return, items must be:

• Unworn and unwashed
• In original condition
• With all original packaging
• With the original security return tag attached

Security Return Tag

To protect the quality of every item we sell, any item with the security return tag removed, cut, damaged, or altered cannot be returned or exchanged.

Non-Returnable Items

The following items are not eligible for return:

• Items with the security return tag removed or damaged
• Worn, washed, stained, or damaged items
• Items returned after the 7-day return window
• Gift cards, if applicable

Refunds

Once your return has been received and inspected, we will notify you of the approval status. If approved, your refund will be issued to your original payment method. Processing time may vary depending on your bank or payment provider.

If you have any questions, our customer service team is always happy to assist.